Frequently Asked Questions (FAQs) answered below for your convenience.

If you have other questions, please use our Contact Form.

How do I operate the heater in my yurt?

The propane stove in your yurt should already have its pilot light lit and therefore ready to control as described below. If it is not, lighting the pilot light is very similar to lighting a gas BBQ grill.  Depress the control dial in the “Pilot” position, while holding down the igniter button.  The pilot should light after a few ”clicks”. Hold the igniter down until the flame is lit. 

With the pilot lit, rotate the control dial counter clockwise to turn up the heat.  Turn clockwise to turn the heat down but do not turn all the way to “Off” position during use.  Turning the dial to “Off” will extinguish the pilot light, which will need to be relit to produce heat.

How do I operate the camper AC and heater?

The camper has an HVAC system similar to a conventional home heating/cooling unit.  It’s controlled by a thermostat near the camper’s dinette area.  Select ”Heat” or “Cool”, then set the desired temperature. The systems will then run automatically. Please be sure to turn the HVAC system off before checking out or leaving for extended periods. Just like at home!

How do I access Wi-Fi?

Wi-Fi is available throughout the premise. Join your devices to the Glamping_Guest network to place Wi-Fi calls, stream, surf or game. Note Wi-Fi calling is the only reliable way to place or receive phone calls in camp.

Is the campground pet-friendly?

Yes! Your well-behaved pets are always welcome here. It is, of course, your responsibility to keep them under control and to clean up afterwards. smile

How do I contact you in an emergency?

We regularly monitor our number for text and calls, often responding quickly. Please contact us at 219.918.0257.

If a medical, fire or other dangerous emergency occurs, please contact 911 for immediate assistance,

What should I do with my trash?

We have garbage bins located behind the clubhouse. We ask that you remove all food items from the clubhouse and individual refrigerators before you leave camp.